Absolutely! Here’s a professional and user-friendly Refund Policy page tailored for an e-commerce clothing store (you can adjust the name/branding as needed):
Refund Policy
Thank you for shopping with Acadeshirts. We want you to be fully satisfied with your purchase. If you’re not happy for any reason, we’re here to help.
Eligibility for Refunds
To be eligible for a refund, your return must meet the following conditions:
- Item(s) must be returned within 30 days of delivery
- Products must be unworn, unwashed, and in original condition
- All original tags and packaging must be intact
- Proof of purchase (order confirmation or receipt) is required
Items Not Eligible for Refund
We do not offer refunds on:
- Custom or personalized items
- Gift cards
- Sale or final clearance items
- Items returned beyond the 14-day window
- Items showing signs of wear, damage, or alterations not caused by us
How to Request a Refund
- Contact our team at support@acadeshirts.com with your order number and reason for return.
- We’ll provide instructions and the return address.
- Send the item(s) back using a trackable shipping service.
Customers are responsible for return shipping costs unless the item is defective or sent in error.
Refund Process
Once your return is received and inspected:
- We’ll notify you via email whether your refund has been approved.
- If approved, your refund will be issued to your original payment method within 7 business days.
- Original shipping charges (if applicable) are non-refundable.
Late or Missing Refunds
If you haven’t received your refund after 10 business days:
- First, check your bank account
- Then contact your credit card company – it may take time before your refund is officially posted
- If you’ve done all this and still haven’t received your refund, please email us at support@acadeshirts.com
Need Help?
We’re always happy to assist.
Email us at support@acadeshirts.com