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Return to shopFAQs
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept credit cards, debit cards, PayPal.
Yes, your payment information is secure. We use SSL encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
You can request a return or exchange within 180 days of receiving your order, as long as the item is unused, unwashed, in original condition with tags and packaging intact, and you have proof of purchase.
Non-returnable items include custom items, gift cards, sale/clearance items, and worn or damaged products.
To start a return, email support@acadeshirts.com with your order number and reason. Return shipping is the customer’s responsibility unless the item is faulty.
For exchanges, if your desired item is in stock, we’ll ship it after receiving your return. If not, we’ll offer a refund or alternative.
Still have questions? Reach out anytime at support@acadeshirts.com.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Customers are responsible for return shipping costs unless the item is defective or was sent in error.
We only process exchanges for products that are damaged, defective, or if you received the wrong item/size.
Have a question
If you have any issues or questions, you can click the button below to send an email or contact form to a Customer Service representative.
We’ll notify you via email whether your refund has been approved. If approved, your refund will be issued to your original payment method within 7 business days.