Shipping Policy

At AcadeShirts, we are committed to providing a smooth and transparent shopping experience from the moment you place your order to the moment it arrives at your door. Please read our shipping policy carefully to understand how we handle order fulfillment, shipping, and delivery.

Delivery Time & Shipping Fees

Note:

• Orders placed after 5:00 PM EST will be processed the following business day.
• Total Delivery Time = Handling Time + Transit Time
• Please note that we currently do not ship to U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), APO/FPO military addresses, or PO Boxes.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to follow your package’s journey. Tracking updates may take up to 24 hours to appear after the shipping label is generated. If you have not received tracking information within two business days of the estimated processing time, please contact our support team for assistance.

Incorrect Addresses & Delivery Issues

It is the customer’s responsibility to provide accurate and complete shipping information at checkout. Please double-check your address before submitting your order. AcadeShirts is not liable for delays, failed deliveries, or lost packages due to incorrect, incomplete, or undeliverable addresses.

If a package is returned to us due to an address error, we will contact you to confirm the correct address and arrange for re-shipment. Please note that additional shipping charges may apply for re-delivery.

We are unable to intercept or reroute packages once they are in transit. If your tracking information shows that your package has been delivered but you have not received it, please check with your local carrier or neighbors first. If the issue persists, contact us and we will assist you in filing a claim with the carrier, though please understand that replacement or refund decisions may depend on the outcome of the carrier’s investigation.

Order Cancellations

Orders may only be cancelled within 12 hours of being placed. After this window, your order will begin processing and can no longer be modified or cancelled. As each item is made to order, we are unable to cancel orders that are already in production or have been shipped.

If you need to request a cancellation, please contact us as soon as possible with your order number.

Contact Us

If you have any questions about your order, shipping status, or need help with an issue, our support team is here to help. Reach out to us at:

Need Help?

If you have any questions about your shipment or our policies, please don’t hesitate to contact us:

Email: support@acadeshirts.com