Be Kind To Our Planet Earth & Moon Unisex T-Shirt

At AcadeShirts, we are committed to providing a smooth and transparent shopping experience from the moment you place your order to the moment it arrives at your door. Please read our shipping policy carefully to understand how we handle order fulfillment, shipping, and delivery.

Delivery Time & Shipping Fees

Note:

• Orders placed after 5:00 PM EST will be processed the following business day.
• Total Delivery Time = Handling Time + Transit Time
• Please note that we currently do not ship to U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), APO/FPO military addresses, or PO Boxes.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to follow your package’s journey. Tracking updates may take up to 24 hours to appear after the shipping label is generated. If you have not received tracking information within two business days of the estimated processing time, please contact our support team for assistance.

Incorrect Addresses & Delivery Issues

It is the customer’s responsibility to provide accurate and complete shipping information at checkout. Please double-check your address before submitting your order. AcadeShirts is not liable for delays, failed deliveries, or lost packages due to incorrect, incomplete, or undeliverable addresses.

If a package is returned to us due to an address error, we will contact you to confirm the correct address and arrange for re-shipment. Please note that additional shipping charges may apply for re-delivery.

We are unable to intercept or reroute packages once they are in transit. If your tracking information shows that your package has been delivered but you have not received it, please check with your local carrier or neighbors first. If the issue persists, contact us and we will assist you in filing a claim with the carrier, though please understand that replacement or refund decisions may depend on the outcome of the carrier’s investigation.

Order Cancellations

Orders may only be cancelled within 12 hours of being placed. After this window, your order will begin processing and can no longer be modified or cancelled. As each item is made to order, we are unable to cancel orders that are already in production or have been shipped.

If you need to request a cancellation, please contact us as soon as possible with your order number.

Contact Us

If you have any questions about your order, shipping status, or need help with an issue, our support team is here to help. Reach out to us at:

Need Help?

If you have any questions about your shipment or our policies, please don’t hesitate to contact us:

Email: support@acadeshirts.com

We want you to love your order – but if something doesn’t feel quite right, we’re here to help.

Return Policy

If you’re not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order. To be eligible for a return:

• The item must be unused, unwashed, and in its original condition
• Tags and packaging must be intact
• Proof of purchase is required (e.g., your order confirmation email)

Returns that don’t meet these conditions may not be accepted.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Custom or personalized items
• Gift cards
• Sale or clearance items
• Worn or damaged products

How to Request a Return or Exchange

1. Email us at support@acadeshirts.com with your order number and the reason for your return or exchange
2. We’ll review your request and send instructions
3. Ship the item back using a trackable service (return shipping costs are the responsibility of the customer unless the item was faulty)

We recommend keeping your return tracking information until your refund or exchange is processed.

Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be issued to your original payment method within 7 business days.

Please note:

• Shipping fees are non-refundable
• Delays may occur depending on your payment provider

Exchanges

Need a different size or style? If the item is in stock, we’ll process your exchange once we receive your original item. If it’s out of stock, we’ll issue a refund or help you choose a different item.

Still Need Help?

If you have any questions or need help with your return, feel free to contact us: support@acadeshirts.com

Absolutely! Here’s a professional and user-friendly Refund Policy page tailored for an e-commerce clothing store (you can adjust the name/branding as needed):

Refund Policy

Thank you for shopping with Acadeshirts. We want you to be fully satisfied with your purchase. If you’re not happy for any reason, we’re here to help.

Eligibility for Refunds

To be eligible for a refund, your return must meet the following conditions:

• Item(s) must be returned within 30 days of delivery
• Products must be unworn, unwashed, and in original condition
• All original tags and packaging must be intact
• Proof of purchase (order confirmation or receipt) is required

Items Not Eligible for Refund

We do not offer refunds on:

• Custom or personalized items
• Gift cards
• Sale or final clearance items
• Items returned beyond the 14-day window
• Items showing signs of wear, damage, or alterations not caused by us

How to Request a Refund

1. Contact our team at support@acadeshirts.com with your order number and reason for return.
2. We’ll provide instructions and the return address.
3. Send the item(s) back using a trackable shipping service.

Customers are responsible for return shipping costs unless the item is defective or sent in error.

Refund Process

Once your return is received and inspected:

• We’ll notify you via email whether your refund has been approved.
• If approved, your refund will be issued to your original payment method within 7 business days.
• Original shipping charges (if applicable) are non-refundable.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

• First, check your bank account
• Then contact your credit card company – it may take time before your refund is officially posted
• If you’ve done all this and still haven’t received your refund, please email us at support@acadeshirts.com

Need Help?

We’re always happy to assist.

Email us at support@acadeshirts.com